Privacy Policy
Last updated: September 11, 2026
This policy explains how Clearly Clean Window Washing handles information collected through getmywindowswashed.com, our advertising lead forms, and related quote and service communications.
We use your information to prepare your quote and contact you about our services. We may follow up by phone or text about your quote and future cleaning needs, including annual follow-up calls, where permitted by applicable rules. You can ask us to stop marketing calls or texts at any time by telling our caller, replying STOP to a marketing text, emailing getmywindowswashed@gmail.com, or calling 801-920-1982.
Information you provide
Depending on the form or conversation, we collect your name, phone number, email address, property address or city, requested services, and any notes you choose to provide. Our instant window quote also uses property and window details, such as pane count, window size or style, access, and the service package you select.
When you submit a lead form through an advertising platform such as Google, we receive the information you submit so we can respond to your request. The platform also handles information under its own privacy policy.
How we use information
- Prepare estimates, answer questions, and follow up on quote requests.
- Arrange and provide services and communicate about appointments or requested work.
- Maintain quote and customer records and follow up about future cleaning, including follow-up texts and annual phone calls where permitted.
- Measure advertising results, operate our forms, prevent spam, and troubleshoot website or delivery issues.
Follow-up calls, texts and your choices
If you have requested a quote, we may keep your contact and quote information for future service follow-up, even if you did not book the original quote. We follow up by phone and text, and may call in later years about our cleaning services, where permitted.
You may ask us to stop marketing calls or texts by telling our caller, replying STOP to a marketing text, or contacting us below. We will honor your request and may retain a limited record of your phone number and preference so we can avoid contacting you again for marketing. A request to stop marketing does not prevent necessary communications about services you have requested, using a permitted contact method. Message frequency varies; your carrier’s message and data rates may apply.
This policy describes our information practices. It does not itself create consent to marketing calls, automated calls, prerecorded messages, or marketing texts, or override applicable Do Not Call rules. Any permission required for those communications must be obtained separately.
Website technology and advertising
Our quote forms use session technology to help protect submissions. Our website also uses the Google Ads tag to measure advertising activity, including quote submissions and clicks on telephone links. Google may receive information such as your IP address, browser or device information, page activity, and advertising identifiers, and may use cookies or similar technologies.
Our instant quote form can retain advertising click and campaign identifiers, such as a Google click ID and campaign-source information, with a quote request to help identify how visitors found us.
You can manage cookies through your browser settings and advertising preferences through Google My Ad Center. Restricting cookies may affect some site features or advertising measurement. Read how Google uses information from sites that use its services.
Storage and service providers
Website quote requests are saved in protected records on our web server, and notifications containing quote details are sent to our team by email. Our hosting and email providers process information as part of providing those services. Phone and messaging service providers process communications and related contact details when we call or text you. Our staff use relevant information to respond to requests and carry out their work.
Advertising platforms process data as described above. Information may also be disclosed when required by law or reasonably necessary to address fraud, security issues, or protect legal rights.
Retention and privacy requests
We retain information as needed for the purposes described in this policy, including quote history, service records, future service follow-up, and applicable recordkeeping obligations. Retention can extend beyond your original quote or service date.
You can contact us to request access to, correction of, or deletion of information you have provided, or to stop future marketing calls or texts. We may need to confirm your identity before acting on a request. Some information may need to be retained for legal obligations, existing service arrangements, dispute resolution, or to honor a request to stop calls or texts.
Security
We use safeguards intended to protect the information we hold, including restricted access to stored quote records. No website, email system, or storage method can be guaranteed completely secure. Please do not include payment-card details or other unnecessary sensitive information in quote-form notes.
Children and other websites
Our quote and service forms are intended for adults arranging property services. If you believe a child has provided personal information, please contact us so we can review and address it. Links to other websites lead to services governed by their own privacy practices.
Policy updates
We may update this policy when our practices change. The date at the top shows the most recent update. Any additional notice or consent required for a change will be handled separately.
Contact Clearly Clean
For privacy questions or to stop marketing calls or texts:
getmywindowswashed@gmail.com
801-920-1982